I had an LG WM****HVA washing machine and a LG DLEX****VE clothes dryer installed on Fr...
GetHuman-pwvander's customer service issue with Best Buy from May 2020
Help with my Best Buy issue
First: share to improve GetHuman-pwvander's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-pwvander may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman-pwvander's own words
I had an LG WM****HVA washing machine and a LG DLEX****VE clothes dryer installed on Friday, May *, **** around **:** PM. This was on order BBY**-************.*The men who installed the machines were hurried and rude. They departed without getting my sign-off or approval* left tapes and a leaking water connection and were gone in a flash about *:** PM.*The washer*dryer combination did not function because of the door hinge location. The washer needs to be on the left and dryer on the right for the units to work together.*Since ** minutes after they left I was on the phone trying to get them to come back and reverse the units, only to be put on hold. I called * times and finally today, Saturday at **:** PM I was told that the earliest somebody can rectify the situation is Wednesday the **th, * days after the botched installation. I tried to convince one of your supervisors to explain that this was unacceptable, but she was unable to help. It left me with a pile of laundry and no place to wash it. I'm in my eighties and refuse to go to a laundromat. *I want Best Buy to send somebody out ASAP to rectify the fouled up installation and I can't wait until the **th.*Sincerely,*Pieter Vanderlaan
GetHuman-pwvander did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman-pwvander fixed the problem
We are waiting for GetHuman-pwvander to fix the problem and share the solution with the rest of us customers.
Please help with my Best Buy issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Best Buy customer problems.