hello I have an issue with your return policy. I missed it by * or * days and all i wan...

GetHuman3357218's Return an Order issue with Best Buy from August 2019

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The issue in GetHuman3357218's own words
hello I have an issue with your return policy. I missed it by * or * days and all i wanted was credit for my online order. I couldn't return it before then because i was working and by the time i got off work your best buy was closed. Your policy on this subject matter really *****. I'm now stuck with something i didn't want. Another issue I have is your associates at best buy store in Bronx Terminal are terrible and lazy, whenever I go into the store they are always on their personal phones and walking away from customers this is a frequent issue at this store, today ********* I asked to be helped and I waited for over ** minutes and no one ever showed up at the videogame section. Your associate at the return section is also pretty defensive as well. She tore open the wrapper on a brand new sealed game removing the sticker with my name and is going to lie to me and say it wasn't her while i watched her do it. This store at Bronx Terminal in NYC needs a change and policies enforced on to them cause this is a joke you walk in the store and your associates are busy on their personal cell phones while you have customer looking to get help this is not an issue at other store but THIS ONE !

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Best Buy

Return an Order issue
Reported by GetHuman3357218
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 13156 others
0 customers following this

Timeline

GetHuman3357218 started working on this issue
Aug 2nd, 2019 5:15pm

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