I recently purchase * items from Best Buy in Ames. An ORBI home wifi system, a Logitech...

GetHuman-sarcopti's customer service issue with Best Buy from June 2019

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The issue in GetHuman-sarcopti's own words
I recently purchase * items from Best Buy in Ames. An ORBI home wifi system, a Logitech Harmony elite remote, and A Facebook Portal Plus, also an additional portal for my sister-in-law. I am extremely pissed about the tech help I recieved from Geek Squad which was always my last choice according to anyone I talked with at Best Buy. I spent **** near $**** on these items and would like to have had a little communication as far as install, but was told repeatedly that any tech help would cost me an additional $***. I realize $**** is not so much to a corporate lackey but It Is to a middle class working man! So these will be the last items I purchase at Best Buy, all my electronic sales will be bought at Amazon, at least there I know not to expect any help . I feel like since I cannot used this **** I am obligated to dump it on the doorsteps at Ames, Iowa Best Buy along with a campaign against buying anything at this Best Buy starting with a Newspaper ad stating my exact treatment. Ed Wyllie

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Best Buy

Customer service issue
Reported by GetHuman-sarcopti
Jun 6th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 11013 others
0 customers following this

Timeline

GetHuman-sarcopti started working on this issue
Jun 6th, 2019 12:56am
GetHuman-sarcopti indicated the issue is not fixed yet.
Jun 6th, 2019 12:22pm