I was at the Best Buy store in Sherman Tx. I walked around for ten minutes before an...

GetHuman-kmgee's customer service issue with Best Buy from July 2018

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The issue in GetHuman-kmgee's own words
I was at the Best Buy store in Sherman Tx. I walked around for ten minutes before anyone would help. The issue was that several employees standing around talking and not offering any help. I had to approach them and basically interrupt their personal conversation. Then when I went to pay for my purchase, there was only one person checking out customers while three employees were standing at the desk by the doors. One on his phone, and the other two talking as well. I would think with brick and mortar stores losing profits customer service would be a top priority. I was so frustrated by the entire experience I almost put my merchandise down and ordered it online. If it was an isolated incident I would understand, but it was my entire shopping experience that was poor. **Thank you for your time, **Kelly Gee *K*****@***.com

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Best Buy

Customer service issue
Reported by GetHuman-kmgee
Jul 27th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1435 others
0 customers following this

Timeline

GetHuman-kmgee started working on this issue
Jul 27th, 2018 7:57pm