I ordered a microwave to be installed in the house I was selling. The day of installati...

GetHuman-shudec's customer service issue with Best Buy from July 2018

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The issue in GetHuman-shudec's own words
I ordered a microwave to be installed in the house I was selling. The day of installation the service person called to say it was lost. I was not called by manager at SI store as promised. The next day I spoke with the manager and told him I had moved and there is a new owner. I received a call that the microwave is ready for installation yesterday. I no longer live there and the new owner would be the one to contact for best date. I cannot believe my husband’s charge account was charged and the microwave has not yet been installed. I am going to think twice about buying at Best Buy now. I bought many products there. The response of the manager Anthony was insulting to say the least. This has been a nightmare. Please contact my husband Donald at ***-***-****.
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Best Buy

Customer service issue
Reported by GetHuman-shudec
Jul 24th, 2018 - 10 mons ago
I have an issue with Best Buy too
Fixed
Seen by 7 customers so far
Similar issue to 1371 others
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Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman-shudec started working on this issue
Jul 24th, 2018 4:08pm
GetHuman-shudec indicated the issue is not fixed yet.
Jul 24th, 2018 7:50pm
GetHuman-shudec indicated the issue is not fixed yet.
Jul 24th, 2018 7:51pm
GetHuman-shudec indicated the issue is not fixed yet.
Aug 16th, 2018 4:33pm
GetHuman-shudec indicated the issue is not fixed yet.
Aug 16th, 2018 4:34pm