My problem is with the customer service you provide. I ordered an elite screen ***” to...

GetHuman785306's customer service issue with Best Buy from June 2018

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The issue in GetHuman785306's own words
My problem is with the customer service you provide. I ordered an elite screen ***” to be delivered to my house. I also purchased everything I could from you that I needed to set up my home theater. Long story short my screen was delayed * days then when it was supposed to be here the shipping company said it had the wrong item and has to be returned to manufacture. Your customer service agent said the only thing she could do was re-issue the order and it would take up to a week to get. I have a team on construction works here and it’s gonna cost me twice as much now because of this. I can get the same product from amazon and get it here in two day. I am a great customer of yours I have spent over $**** in the past * months and I figured I could get at least a little help from your company. This will really make me think about where I bring my future business.
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Best Buy

Customer service issue
Reported by GetHuman785306
Jun 14th, 2018 - 9 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman785306 started working on this issue
Jun 14th, 2018 8:27pm