Im having an issue trying to get my local bestbuy to get me a deal that I saw on the be...

GetHuman-preethan's customer service issue with Best Buy from June 2018

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The issue in GetHuman-preethan's own words
Im having an issue trying to get my local bestbuy to get me a deal that I saw on the best buy website. It was the deal with the Sharp **" *K UHD HDR LED Roku Smart TV (LC-**LBU***C) bunded with the Onkyo HT-S**** *.* Channel *D Home Theatre System for $***. The first employee was going to do the deal but he had to get the manager to do the deal because apparently they couldn't find the deal on the website but the manager said that he wouldn't do it. He acted like doing this deal would bankrupt the store as if it was independently owned. I wasted over an hour for him to come tell me that. He told me since I have a screenshot of the deal I should contact you instead. I don't understand why he couldn't do the deal for me if I had proof the deal existed. It's very frustrating to go to the store to only be denied of the deal that expires on the **th and being told it doesn't exist even though it's on your website. He acted as if the deals they show on the website don't apply for the stores. All I wanted was to get the tv with speakers deal I took a screenshot of. It's very infuriating I have to spend more time writing this email to try and get the deal done.
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Best Buy

Customer service issue
Reported by GetHuman-preethan
Jun 12th, 2018 - 9 mons ago
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Timeline
GetHuman-preethan started working on this issue
Jun 12th, 2018 4:15am