Was sold a sound bar system missing numerous pieces. Returned and was told would have t...

GetHuman772869's customer service issue with Best Buy from June 2018

Help with my Best Buy issue
The issue in GetHuman772869's own words
Was sold a sound bar system missing numerous pieces. Returned and was told would have to order me one. Mgr said they had one. Left excited to only fin out didn't work properly. Returned again for refund. Now after * phone calls to the MB Store and being hung up on upon why I was calling I called the natl customer service number. A man whom couldn't understand me said whenever my bank decides to give me money is when I'll receive it. I WILL NEVER again or promote best buy again. Numerous purchases and each time has been drama filled. Best Buy is going to become HH Gregg because of how they treat their customers. MB Best Buy is horrible. I'll never buy another product again. Shameful. Tony Madden United States Navy retired.
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Best Buy

Customer service issue
Reported by GetHuman772869
Jun 11th, 2018 - 9 mons ago
I have an issue with Best Buy too
Seen by 4 customers so far
Similar issue to 690 others
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GetHuman772869 started working on this issue
Jun 11th, 2018 6:38pm
GetHuman772869 indicated the issue is not fixed yet.
Jun 11th, 2018 8:06pm