The glass of my Samsung Note* cellular phone cracked at the left edge. I can not fix my...

GetHuman-chengper's customer service issue with Best Buy from June 2018

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The issue in GetHuman-chengper's own words
A place to fix my phone in Sao Paulo - Sao Paulo Brazil ... The glass of my Samsung Note* cellular phone cracked at the left edge. I can not fix my phone in Brazil just because I bought it in U.S.A. at Best Buy with an Internation GSP Coverage. I am feeling very frustrated about it especially after the answer from The Geek Squad Protection writing that I can not use the coverage because I live abroad and I bought the Protection the store was supposed to say that and it happened exactly the opposite, who sold me the Protection convinced me that I would have the warranty to fix the phone wherever I would be. Unbelievable!!!
Because I bought it in another place out of Brazil
A place to fix my cellular phone in Sao Paulo-Sao Paulo Brazil or my money back of the * year Geek Squad Protection
I have an issue with Best Buy too
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Best Buy

Samsung Galaxy Note* gray
Customer service issue
Reported by GetHuman-chengper
Jun 4th, 2018 - a yr ago
I have an issue with Best Buy too
Fixed
Seen by 11 customers so far
Similar issue to 177 others
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Items needed
Order number
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Email address on the order
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Timeline
GetHuman-chengper started working on this issue
Jun 4th, 2018 7:23pm
GetHuman-chengper indicated the issue is not fixed yet.
Jun 5th, 2018 12:15am
GetHuman-chengper indicated the issue is not fixed yet.
Jun 5th, 2018 12:16am
GetHuman-chengper indicated the issue is not fixed yet.
Jun 5th, 2018 12:17am
GetHuman-chengper indicated the issue is not fixed yet.
Jun 5th, 2018 12:20am
GetHuman-chengper indicated the issue is not fixed yet.
Jun 5th, 2018 12:35am
GetHuman-chengper indicated the issue is not fixed yet.
Jun 5th, 2018 12:35am
GetHuman-chengper indicated the issue is not fixed yet.
Jun 5th, 2018 10:27pm
GetHuman-chengper indicated the issue is not fixed yet.
Jun 6th, 2018 1:07am