Not contacting you guys to complain, wanted to give credit where credit was due, took t...
GetHuman746066's customer service issue with Best Buy from June 2018
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The issue in GetHuman746066's own words
Not contacting you guys to complain, wanted to give credit where credit was due, took today, was most likely to never set foot in another best buy... both my wife and I have shopped at this branch numerous times... recently I had some issues with a product I bought, ended up, for availability reasons, getting replacement product at another location.... terrible cust. Service... not gonna say what happened as iI was want to single anyone out.. anyway, after numerous attempts to get a product that worked correctly, went in today to the west Wichita branch@dugan exit and was just looking for something was told was available and was not on the shelf... the guy that helped me, (Sean) was not only thorough, but went way, way beyond normal parameters to correct my issue... found out later he is gm of this area? Branch? Don't know.... don't care... you guys need more people like this... my wife and I run our own company... this kind of cust service just isn't seen much anymore.... please let the powers that be know this as he has eaten his wheaties today and deserves this attaboy... -Brian McAlister
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