I have a U-Phoria UMC***HD USB input which I've used without problem for years on two d...

GetHuman5318815's Device Support issue with Behringer from September 2020

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The issue in GetHuman5318815's own words
I have a U-Phoria UMC***HD USB input which I've used without problem for years on two different Macs, an older MacMini and a brand new MacBook Pro. Both are updated to the current version of Catalina. I recorded audio through both yesterday as normal. I recorded to the MacMini in the morning and then to the MacBook Pro in the early afternoon. Then, yesterday evening, I tried to record to the MacMini, but it would not recognize the U-Phoria. I reinstalled the OS and tried again, with the same problem. This afternoon, I tried using the MacBook Pro, and the same thing--the machine does not recognize the interface at all. It's like it's not there. I tried a different cable to no avail. I record to Logic, but I also checked the Sound preferences in the System and also the Audio MIDI Setup program, but it did not recognize it.**I contacted Apple support and they reported no firmware updates in the last ** hours and suggested that the device is the problem, somewhat predictably. **How might I go from here? Have other users experienced anything similar recently? I've never had any problems whatsoever with the U-Phoria until now. **Thank you for your help!**My best,**William Foreman

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Device Support issue
Reported by GetHuman5318815
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 449 others
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GetHuman5318815 started working on this issue
Sep 30th, 2020 10:45pm