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Behringer Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Behringer customer support.

Behringer's Best Contact Information

Help Desk: behringer.com - Customer Service
Q:

How do I contact Behringer customer service?

A:Behringer does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Behringer starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them. The full list of ways to contact customer service are listed below, and the Editor also left some notes that might be helpful.
Q:

Does Behringer offer 24 hour customer service?

A:Not by phone. But you can contact Behringer 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Behringer Customer Service

There are other ways to contact Behringer customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

behringer.com - Customer Service
Use this link to submit your issue to them online
24 hours, 7 days
As a last, sometimes only, resort- Behringer customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Behringer?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Behringer, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is the warranty period for Behringer products?

The warranty period for Behringer products varies depending on the product type. Generally, all Behringer products come with a warranty period of three years from the date of purchase. However, some products may have a shorter or longer warranty period. It is essential to refer to the specific product's documentation or check the Behringer website for detailed information regarding the warranty coverage. This warranty covers any manufacturing defects and faults in materials or workmanship. Behringer's warranty aims to provide customers with peace of mind and assurance when purchasing their products, demonstrating the brand's commitment to delivering high-quality and reliable audio equipment.

What is the return policy for Behringer products?

At Behringer, we strive to ensure customer satisfaction with our products. If you are not completely satisfied with your purchase, you may return your Behringer product within 30 days of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Simply contact our customer support team to initiate the return process. Please note that return shipping costs are the responsibility of the customer, and a restocking fee may apply. Once the returned item is received and inspected, we will refund the purchase price in the original form of payment. We stand behind our products and are committed to resolving any concerns you may have.

What payment methods are accepted on the Behringer website?

On the Behringer website, we accept multiple payment methods to provide convenience and flexibility to our customers. You can securely complete your purchase using major credit cards, including Visa, Mastercard, and American Express. Additionally, we also accept payments made through PayPal, a popular and trusted online payment platform. This ensures a seamless and hassle-free checkout experience for our customers. Please note that we are constantly updating our payment methods to support the needs of our customers, so we recommend checking our website for the most up-to-date information regarding accepted payment methods.

Top Behringer customer problems and solutions

Click the link above to get answers to just about any Behringer customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.
Help me with my issue

Calling this Behringer Customer Number

Adam Goldkamp is the editor / author responsible for this content.
May 3, 2024

Behringer is an audio equipment company that has been in business for over thirty years. As one of the world's leading audio equipment companies, it isn't surprising that it gets a lot of requests for customer service.

It should be noted that Behringer does not offer phone-based customer support. Instead, it offers online support through the "Care Portal" of its holding company, Music Tribe.

Why Do People Contact Behringer Customer Support?

People contact Behringer customer support for a range of reasons, including:

  • Information about products
  • Technical support and troubleshooting
  • Questions about warranties
  • Questions about product care and maintenance
  • Billing questions

Best Practices for Contacting Behringer Customer Service

There are several things you can do to help ensure that your communications with Behringer customer service are resolved quickly and professionally:

  • Before you can submit a Care Ticket, you must register with Music Tribe. At that point, you can submit your ticket. Be sure to clearly indicate the reason for your support request and describe your question or issue carefully and thoroughly.
  • You will be asked for details about your product or service when you submit your Care Ticket. Have your product documentation handy so that you can submit the correct name and model of your product.
  • Check your portal on Music Tribe to see if someone has responded to your request for support. The status of your request will be listed on the support grid.
  • If you find this process confusing, the Music Tribe site has a video that shows you how to complete the ticket form.

How do Consumers Feel About Contacting Behringer Customer Service?

Many customers express frustration that Behringer does not offer phone based customer service. When Behringer did offer customer support by phone, there were many complaints about long wait times and a lack of call-backs after callers were directed to leave messages in voice mail systems.

What Kind of Issues can a Behringer Customer Service Representative Resolve?

Behringer customer service can resolve many product-related issues, including troubleshooting potentially malfunctioning items, answering questions about warranties, providing pre-sale information about products and providing instructions on caring for and maintaining equipment.

What Can't Be Resolved by Contacting Behringer Customer Service?

Equipment that is malfunctioning may have to be physically returned to Behringer or one of its retail stores or authorized repair centers. In some cases, customers who request support may be directed to return items to retailers if the item is covered under the retailer's return policy.

If your product or product software is incompatible with your current equipment, computer, or operating system, a Behringer customer service representative may be able to suggest a work-around, but can't directly resolve the incompatibility for you.

What Should You Do If You Have an Unsuccessful Call with Behringer?

If you submit a Care Ticket to Behringer and do not feel that your case was handled appropriately, don't give up. You may still have options for getting your questions answered or a resolution to your case.

First, review your correspondence with Behringer. You may be able to identify an area of misunderstanding or miscommunication.

Next, reply to your response from Behringer customer service. Explain why you are dissatisfied with the response you received and, if possible, describe where you think the misunderstanding lies.

If you are unable to resolve your issues via a Care Ticket, try submitting your question or concern to Music Tribe's community boards. Other users may be able to provide you with assistance or ideas.

Another option is to contact the retailer that sold you the Behringer product. Their specialists may be able to provide assistance or, if your problem proves non-resolvable, a refund or exchange.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Conclusion and closing notes

You came here to see Behringer's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Behringer agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Behringer anyways and help you with your issue. Over the last 18 months, 13,854 customers like you have come in search of a phone number for Behringer and helped us confirm they don't have one. Common reasons that people try to call Behringer customer support department include Track a Package, Refund a Charge, Account Access, Product Inquiry, Device Support and other customer service issues. Rather than trying to call Behringer first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Behringer doesn't have any phone numbers. It's not always clear what is the best way to talk to Behringer representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Behringer Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Behringer, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Behringer customers like yourself.

GetHuman does not provide call center services or customer support operations for Behringer. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Behringer. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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