Behringer is an audio equipment company that has been in business for over thirty years. As one of the world's leading audio equipment companies, it isn't surprising that it gets a lot of requests for customer service.
It should be noted that Behringer does not offer phone-based customer support. Instead, it offers online support through the "Care Portal" of its holding company, Music Tribe.
Why Do People Contact Behringer Customer Support?
People contact Behringer customer support for a range of reasons, including:
Best Practices for Contacting Behringer Customer Service
There are several things you can do to help ensure that your communications with Behringer customer service are resolved quickly and professionally:
How do Consumers Feel About Contacting Behringer Customer Service?
Many customers express frustration that Behringer does not offer phone based customer service. When Behringer did offer customer support by phone, there were many complaints about long wait times and a lack of call-backs after callers were directed to leave messages in voice mail systems.
What Kind of Issues can a Behringer Customer Service Representative Resolve?
Behringer customer service can resolve many product-related issues, including troubleshooting potentially malfunctioning items, answering questions about warranties, providing pre-sale information about products and providing instructions on caring for and maintaining equipment.
What Can't Be Resolved by Contacting Behringer Customer Service?
Equipment that is malfunctioning may have to be physically returned to Behringer or one of its retail stores or authorized repair centers. In some cases, customers who request support may be directed to return items to retailers if the item is covered under the retailer's return policy.
If your product or product software is incompatible with your current equipment, computer, or operating system, a Behringer customer service representative may be able to suggest a work-around, but can't directly resolve the incompatibility for you.
What Should You Do If You Have an Unsuccessful Call with Behringer?
If you submit a Care Ticket to Behringer and do not feel that your case was handled appropriately, don't give up. You may still have options for getting your questions answered or a resolution to your case.
First, review your correspondence with Behringer. You may be able to identify an area of misunderstanding or miscommunication.
Next, reply to your response from Behringer customer service. Explain why you are dissatisfied with the response you received and, if possible, describe where you think the misunderstanding lies.
If you are unable to resolve your issues via a Care Ticket, try submitting your question or concern to Music Tribe's community boards. Other users may be able to provide you with assistance or ideas.
Another option is to contact the retailer that sold you the Behringer product. Their specialists may be able to provide assistance or, if your problem proves non-resolvable, a refund or exchange.
This is Behringer's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Behringer agent. This phone number is Behringer's Best Phone Number because 13,854 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 702-800-8290 include Track a Package, Refund a Charge, Account Access, Product Inquiry, Device Support and other customer service issues. Rather than trying to call Behringer first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Behringer has 1 phone number. It's not always clear what is the best way to talk to Behringer representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
While 702-800-8290 is Behringer's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via https://musicgroup-prod.mindtouch.us for Customer Service. If you think this information is inaccurate or know of other ways to contact Behringer please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Behringer.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Behringer. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Metro PCS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Sprint Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Metro PCS or Sprint. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.