I'm wondering where my other candle is, I ordered * and only received *. It should've s...

GetHuman4091821's Track order issue with Bath & Body Works from December 2019

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The issue in GetHuman4091821's own words
I'm wondering where my other candle is, I ordered * and only received *. It should've shipped in the same box I thought? It's been a full day since the one was delievered but now I can't track the other one? I know I paid for it too.

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Bath & Body Works

Track order issue
Reported by GetHuman4091821
Dec 13th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 102 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman4091821 started working on this issue
Dec 13th, 2019 9:02pm
GetHuman4091821 confirmed the issue is fixed. Hooray!
Dec 13th, 2019 9:02pm
GetHuman4091821 indicated the issue is not fixed yet.
Dec 13th, 2019 9:02pm