I have found it very frustrating that I keep emailing and not getting respones back on...

GetHuman-jseippel's customer service issue with Bath & Body Works from December 2018

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I have found it very frustrating that I keep emailing and not getting respones back on why we cant use free item coupons on orders that have another coupon applied. I can do this in the store but no where online. Im supposed to place a second order, buy something else for at least $** to get my free item, then responsible for paying another $*.** shipping fee. Which makes my free item, not free but cost me more.
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Bath & Body Works

Customer service issue
Reported by GetHuman-jseippel
Dec 7th, 2018 - 5 mons ago
I have an issue with Bath & Body Works too
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GetHuman-jseippel started working on this issue
Dec 7th, 2018 3:06pm