I ordered books * separate times from Barnes and Noble following their instructions for...

GetHuman-pammiega's Track order issue with Barnes & Noble from February 2021

Help with my Barnes & Noble issue
The issue in GetHuman-pammiega's own words
I ordered books * separate times from Barnes and Noble following their instructions for inmate delivery to Tarrant county jail in ft worth checked box to NOT DELIVER TO A PO BOX I even tried placing order w a representative on the phone and She could not help me He has received one book out of * shipments!! I haven’t received refund for *nd shipment yet I’ve tried everything!!!!! Help

GetHuman-pammiega did not yet indicate what Barnes & Noble should do to make this right.

How GetHuman-pammiega fixed the problem
Got me through to an English speaker supervisor named Heather she researched all the orders , issued a refund and resent my last order !!! Great job guys
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Barnes & Noble

Track order issue
Reported by GetHuman-pammiega
Feb 26th, 2021 - 4 months ago
Fixed
GetHuman-pammiega shared how to fix
Seen by 11 customers so far
Similar issue to 593 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Name of Book
Order number

Timeline

GetHuman-pammiega started working on this issue
Feb 26th 3:44pm
GetHuman-pammiega confirmed the issue is fixed. Hooray!
Feb 26th 10:28pm
GetHuman-pammiega confirmed the issue is fixed. Hooray!
Feb 26th 10:31pm

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