I ordered a sweat shirt from my school barnes and noble bookstore using a gift card. Un...
GetHuman4276331's customer service issue with Barnes & Noble from January 2020
Help with my Barnes & Noble issue
The issue in GetHuman4276331's own words
I ordered a sweat shirt from my school barnes and noble bookstore using a gift card. University of West Alabama to be exact. When I ordered it, I threw away the gift card because I didn’t need it. I received confirmation for my order, but I never received an email saying it was out of stock or on back order. When I asked about it in the store today, they said it was out of stock and cancelled it. Now I don’t have a sweatshirt or the gift card that the money went to. I would just like the money to be voided from that card and put on a new one or I would like the gift card number so I can make another purchase.
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GetHuman4276331 confirmed the issue is fixed. Hooray!
Jan 21st 11:10pm
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