My account was hacked and * nook books were purchased some very inappropriate. The tot...
GetHuman2895649's complaint issue with Barnes & Noble from May 2019
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The issue in GetHuman2895649's own words
My account was hacked and * nook books were purchased some very inappropriate. The total was $**.** I am on social security and I don’t have the money. I want my money back.
GetHuman2895649 did not yet indicate what Barnes & Noble should do to make this right.
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How GetHuman2895649 fixed the problem
You have to get to the computer programmer I believe to go in and mark your account so it won’t happen again. It took me awhile to search for the telephone number I needed to then get transferred to whom I needed. I will get my refund for the hack eventually. You have to be patient it takes awhile to get it fixed. I immediately deleted my bank account number so they couldn’t continue on using my account. Good luck
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