While I have embraced the ebook industry (I have over **** books on my Nooks), I do sti...

GetHuman2882326's complaint issue with Barnes & Noble from May 2019

3 views
 | 
1031 similar
 | 
0 following
Help with my Barnes & Noble issue
Next: our robot will wait on hold for GetHuman2882326 to get a Barnes & Noble rep on the line!
Always use the GetHuman Phone tocall Barnes & Noble. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2882326's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2882326 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, Name of Book, and Order number
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman2882326's own words
While I have embraced the ebook industry (I have over **** books on my Nooks), I do still order certain authors in both ebook and hard copy (ebooks are spacesavers). I am beyond frustrated because I have had to order the last ** books in paper format from Amazon rather than B&N, even though I had the ISBN numbers. When your Customer Service Department was contacted, I was told that the numbers were not in their system and could not be ordered. Why am I not able to order paper copies of books from you? To be honest, this is over $*** worth of books that I was not able to order through B&N.
GetHuman2882326 did not yet indicate what Barnes & Noble should do to make this right.
I have an issue with Barnes & Noble too
How GetHuman2882326 fixed the problem
We are waiting for GetHuman2882326 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Barnes & Noble's attention and get better help faster. Tap below to get started.
Having Barnes & Noble issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2882326 fixes it.
This email address isn't valid

Barnes & Noble

complaint issue
Reported by GetHuman2882326
May 7th, 2019 - 2 mons ago
I have an issue with Barnes & Noble too
Not resolved
Seen by 3 customers so far
Similar issue to 1031 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2882326 started working on this issue
May 7th 8:59pm