no offering the same deals for online users as store customers

GetHuman2596145's complaint issue with Barnes & Noble from March 2019

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The issue in GetHuman2596145's own words
i wanted to buy one get one free James Patterson book from the new advertised promotion. ... . I am wondering why as a customer for years that I am not able as a nook book customer able to take advantages of your sales. I have purchased quite a few books over the years. I find it hard to get to the BN store so I order them for my Nook reader. I do not think it is fair that we are not offered the same deals as the others are offered. I really wanted to purchase a James Patterson book with the offer of buy * get one free but as a nook customer I don't qualify. I think this is very unappreciative way of doing business for us long time nook customers. thank you for your
that some of us cannot get to BN stores
i think we should get the same offers online for nook as the other customers. I do not have room to store hardcover or paperbacks that is why I have my nook.
I have purchased many nook books over the years
no you have not offered anything.
I have an issue with Barnes & Noble too
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Barnes & Noble

nook books
complaint issue
Reported by GetHuman2596145
Mar 26th, 2019 - a mon ago
I have an issue with Barnes & Noble too
Not resolved
Seen by 2 customers so far
Similar issue to 863 others
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Timeline
GetHuman2596145 started working on this issue
Mar 26th 1:31pm