I placed an order this morning ***********. I'd like to change from electronic deliver...

GetHuman1960976's customer service issue with Barnes & Noble from January 2019

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The issue in GetHuman1960976's own words
I wanted a hard copy of the book sent and they are sending me an electronic copy ... I placed an order this morning ***********. I'd like to change from electronic delivery to hard copy delivery to the Sean Rief address in my acct. Ihave been trying to correct this since *:** this morning and can't get an answer from anyone or anything. Thank you. K*****@***.com is my email.**thanks*kd
I DO NOT want an electronic copy. I want the actual book to be sent.
I want the actual book to be sent to the address in my acct to my son Sean in Missouri and not an electronic delivery to me.
This is my first experience.
I've been trying to get a hold of someone since *:** this morning. No good working phone numbers and no response from texting or email.
I have an issue with Barnes & Noble too
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Barnes & Noble

Ordering a book online to be sent to my son
Customer service issue
Reported by GetHuman1960976
Jan 14th, 2019 - 9 mons ago
I have an issue with Barnes & Noble too
Not resolved
Seen by 3 customers so far
Similar issue to 640 others
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Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Name of Book
Order number
Timeline
GetHuman1960976 started working on this issue
Jan 14th 4:05pm