I ordered the exclusive edition of Kingdom of Ash by Sarah J Maas about a month ago. It...

GetHuman1636599's customer service issue with Barnes & Noble from November 2018

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The issue in GetHuman1636599's own words
I ordered the exclusive edition of Kingdom of Ash by Sarah J Maas about a month ago. It arrived today and it is not the exclusive Barnes and Noble edition. The book I should had received should have an exclusive Charlie Bowater art print on the back of the dust cover and Sarah's notebook on the process of writing Kingdom of Ash. I would like to return the book and receive the correct edition which I paid for. My order number is ********** * BM **********. It would be wonderful if they can reply to my complain. I am very disappointed as I paid a lot of money for the book and international shipping fees cost an arm and a leg.
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Barnes & Noble

Customer service issue
Reported by GetHuman1636599
Nov 27th, 2018 - 9 mons ago
I have an issue with Barnes & Noble too
Not resolved
Seen by 4 customers so far
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GetHuman1636599 started working on this issue
Nov 27th, 2018 1:42pm