Had someone order a book & charge it to me. Contacted Barnes & Noble & they stopped sh...

GetHuman652764's customer service issue with Barnes & Noble from May 2018

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The issue in GetHuman652764's own words
Had someone order a book & charge it to me. Contacted Barnes & Noble & they stopped shipment. I changed my password but when I try to sign into my account, it didn’t recognize me. Tried to change it again and same thing happened. Cannot get into account.
GetHuman652764 did not yet indicate what Barnes & Noble should do to make this right.
I have an issue with Barnes & Noble too
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Barnes & Noble

Customer service issue
Reported by GetHuman652764
May 3rd, 2018 - a yr ago
I have an issue with Barnes & Noble too
Not resolved
Seen by 14 customers so far
Similar issue to 1276 others
0 customers following this
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Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Name of Book
Order number
Timeline
GetHuman652764 started working on this issue
May 3rd, 2018 2:45pm