I never received my bank card to get my financial aid refund check but every time I try...

GetHuman-dmecomm's customer service issue with BankMobile from October 2018

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The issue in GetHuman-dmecomm's own words
I never received my bank card to get my financial aid refund check but every time I try to look into it, it says I’ve selected a preference. Please help. I need my card and my money.
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BankMobile

Customer service issue
Reported by GetHuman-dmecomm
Oct 12th, 2018 - 2 mons ago
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Seen by 4 customers so far
Similar issue to 163 others
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Timeline
GetHuman-dmecomm started working on this issue
Oct 12th 3:47pm