On ********* CA EDD deposited $****.** into my BofA prepaid card acct (backed by the fe...

GetHuman6208848's customer service issue with Bank of America from June 2021

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The issue in GetHuman6208848's own words
On ********* CA EDD deposited $****.** into my BofA prepaid card acct (backed by the federal government for unemployment deposits).*On ********, BofA "credited" my acct for $****.**. The exact same amount as the EDD deposit. *.* minutes later, BofA debited my acct $****.**.*Leaving my acct at a ZERO balance! There has been no explanation nor was there ANY reason for them to do Suh a thing or to be in my account for ANY reason!! It has been ** days and even though "extreme hardship" claims have been filed and complaints have been filed with corporate as well as the director of claims and the dept authorized to make such transactions, NOTHING has been done and I STILL don't have a single penny in my account!!

GetHuman6208848 did not yet indicate what Bank of America should do to make this right.

It really doesnt matter what type of customer you are. We have very little choice as to weather or not we use their "services". Bank of America holds the contract with tye federal government to "SAFEGUARD" our money. When what theyre REALLY doing is stealing our money that we worked and paid into unemployment insurance for!! What a scumbag company to kick hard working Americans who are down on their luck, through no fault of their own! They do this because they think they CAB!! Well Im here to tell you, dont just roll over and allow it to happen! When I finally ditched the victim mentality embraced my inner worier and threatens with multiple attornys
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Bank of America

Customer service issue
Reported by GetHuman6208848
Jun 16th, 2021 - 6 months ago
Not resolved
Seen by 26 customers so far
Similar issue to 4974 others
0 customers following this


GetHuman6208848 started working on this issue
Jun 16th 7:29pm