Hello, I had been working with Debbie Vancherie (sp?) on a disputed transaction that wa...
GetHuman2218734's customer service issue with Bank of America from February 2019
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The issue in GetHuman2218734's own words
Hello, I had been working with Debbie Vancherie (sp?) on a disputed transaction that was finally refunded to me on Feb. *. The amount is for $**.**. I have written proof of this refund from Petabis. Debbie was dismissed due to misconduct warranting my pending report to the Federal Reserve Commission. She lied to local police saying she had been trying to get in touch (no missed calls on my cell) and no email. So that was a prank call to police who pounded on my door in the early morning. I STILL DO NOT HAVE MY REFUND. I CLOSED MY ACCOUNT DUE TO DEBBIE'S MISCONDUCT. IF BANK OF AMERICA DID SUCH A THING, IT WOULD ALSO BE DISRESPECTFUL AND INAPPROPRIATE and grounds for closing my account.*However, I got a letter from Bank of America saying you're trying to reach me with a message about my account. It said to call or log in to an account that no longer exists. I did call to tell you the account is closed and to leave me alone. After ** minutes, I hung up - not worth my time. Clearly, I cannot log in, nor do I want to. I've also received unsolicited credit card offers from you. Leave me alone! My answer remains no! FURTHER, THERE IS NO NEED TO DISCUSS THE REFUND*DISPUTE - EITHER SEND THE CHECK OR DON'T. I NEVER WANT TO HEAR FROM BANK OF AMERICA AGAIN.*In any case, I'm merely writing one final time to ask you when I'll receive my $**.** refund, or shall I go ahead and include that in my complaint to the Federal Reserve? *I'll be using my junk gmail account for your reply, as I do not want anyone at Bank of America to have my real one. I'll still receive a reply when I get around to checking that email (by Feb. **), and I intend to file my complaint by Tuesday, February ** with the Federal Reserve.*I see a note that I did not indicate what Bank of America can do to resolve this issue. It's quite simple: Send me a check (Marie Way Loomis) for the amount owed to me and never contact me again.
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