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GetHuman-festinhu's customer service issue with Bank of America from November 2018

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Help with my Bank of America issue
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The issue in GetHuman-festinhu's own words
I have two accounts. You emailed me in Australia (where I currently live) to let me know my checking account is running low. I made an error when logging in to transfer money from my savings account which meant you asked me to verify my identity by phone. The phone number you quoted (------****) no longer exists. I now only have a cell phone. I've spoken to one of your representatives but couldno provide the security information required on the spot. Am trying again as I'm now unable to log in to my accounts. I have been a B of A customer fo many years.
I live in Australia
having access to my accounts. i have not had this problem before
* years
I have an issue with Bank of America too
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Bank of America

Customer service issue
Reported by GetHuman-festinhu
Nov 28th, 2018 - 9 mons ago
I have an issue with Bank of America too
Not resolved
Seen by 7 customers so far
Similar issue to 8049 others
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Timeline
GetHuman-festinhu started working on this issue
Nov 28th, 2018 1:49pm