It looks like there is an error on your "open an account" page.**I think it won't let e...

GetHuman-dougrbyr's customer service issue with Bank of America from November 2018

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The issue in GetHuman-dougrbyr's own words
It looks like there is an error on your "open an account" page.**I think it won't let e past the URL but just go to open a saving account and you will see. (The subdomain after secure dot bankofamerica is slash secure-deposits slash savings-accounts slash (and then a bunch of stuff),**Anyway, the bullet on the right says:**"The $* monthly maintenance fee is waived on up to * eligible savings accounts for like you."**This sentence does not scan.**Do you mean "The $* monthly maintenance fee is waived on up to * eligible savings accounts for, like, you"? This seems excessively informal.**Is the "like" an artifact, and it should just say ""The $* monthly maintenance fee is waived on up to * eligible savings accounts for you."**Or is it something else, such as ""The $* monthly maintenance fee is waived on up to * eligible savings accounts for people like you" (Like me In what way though?) or "The $* monthly maintenance fee is waived on up to * eligible savings accounts for people who like you". (But how can I prove that these people actually like me?)**All in all, D- for lack of clarity, you are a multibillion dollar organization and I am (for all you know) just a racoon so you should have the better proofreading chops. Step it up, people.

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Bank of America

Customer service issue
Reported by GetHuman-dougrbyr
Nov 7th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 7332 others
0 customers following this

Timeline

GetHuman-dougrbyr started working on this issue
Nov 7th, 2018 7:10pm

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