I am a disabled military veteran and long time Bank of America customer. I’ve been with...

GetHuman1380726's customer service issue with Bank of America from October 2018

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The issue in GetHuman1380726's own words
I am a disabled military veteran and long time Bank of America customer. I’ve been with Bank of America for over ** years! I hardly get overdraft fees and recently received two for online transactions through PayPal. I’ve been in the bed severely sick the past couple of days and couldn’t get out of the bed to deposit funds into my account. I did this morning and then called to have the overdraft fees refunded. The customer service lady said she could she could only refund one of the fees. I am very disappointed that both were not refunded. I am very sick and could not get to th Bank in time. Some assistance would be appreciate given my extenuating circumstances. Thanks and God bless. $** is a lot to me and I’m unable to work at the time due to my service conditions.
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Bank of America

Customer service issue
Reported by GetHuman1380726
Oct 20th, 2018 - a mon ago
I have an issue with Bank of America too
Not resolved
Seen by 2 customers so far
Similar issue to 6597 others
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Timeline
GetHuman1380726 started working on this issue
Oct 20th 12:53pm