back in **** there was some fake check stubs entered into my account, I called BOA and...
GetHuman1367188's customer service issue with Bank of America from October 2018
Help with my Bank of America issue
How did GetHuman1367188 do it?
Waiting to hear how GetHuman1367188 fixed the problem to share with other customers.
The issue in GetHuman1367188's own words
back in **** there was some fake check stubs entered into my account, I called BOA and asked about it and the lady I spoke with said that everything was ok and she would take care of it. the next day, there was money being withdrawn from the account by I don't know whom, my account was shut down and I had no funds available, I was forced to pay over ***$$ out of my own money which to my knowledge was not fair, I also got FRAUD put on my record so that now when I try to open a bank account, it is flagged! I am currently in school for nursing and I have never been in trouble in my life, I would really like for this to be removed off my record, I don't want to fail a background check just because something like this happened to me. this is not fair, earlier last year I wrote a letter to BOA about this situation and my request was rejected I would really like for this to be removed off my record so that I can open up a bank account, I don't know any other way to say it I cant even pay for some of my bills because I cant access a real debit card. again, this is not fair to me
GetHuman1367188 did not yet indicate what Bank of America should do to make this right.
I have an issue with Bank of America too
How GetHuman1367188 fixed the problem
We are waiting for GetHuman1367188 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.