back in **** there was some fake check stubs entered into my account, I called BOA and...

GetHuman1367188's customer service issue with Bank of America from October 2018

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The issue in GetHuman1367188's own words
back in **** there was some fake check stubs entered into my account, I called BOA and asked about it and the lady I spoke with said that everything was ok and she would take care of it. the next day, there was money being withdrawn from the account by I don't know whom, my account was shut down and I had no funds available, I was forced to pay over ***$$ out of my own money which to my knowledge was not fair, I also got FRAUD put on my record so that now when I try to open a bank account, it is flagged! I am currently in school for nursing and I have never been in trouble in my life, I would really like for this to be removed off my record, I don't want to fail a background check just because something like this happened to me. this is not fair, earlier last year I wrote a letter to BOA about this situation and my request was rejected I would really like for this to be removed off my record so that I can open up a bank account, I don't know any other way to say it I cant even pay for some of my bills because I cant access a real debit card. again, this is not fair to me

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Bank of America

Customer service issue
Reported by GetHuman1367188
Oct 18th, 2018 - 2 years ago
Fixed
Seen by 16 customers so far
Similar issue to 6485 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday

Timeline

GetHuman1367188 started working on this issue
Oct 18th, 2018 1:09am
GetHuman1367188 confirmed the issue is fixed. Hooray!
Oct 19th, 2018 1:37am
GetHuman1367188 confirmed the issue is fixed. Hooray!
Nov 28th, 2018 7:05am

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