hi i am unable to make payment online as i am not registered in the portal. My sim is n...

GetHuman1342383's customer service issue with BSNL from October 2018

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The issue in GetHuman1342383's own words
hi i am unable to make payment online as i am not registered in the portal. My sim is not active. I am at present abroad and unable to contact BSNL. I have made many calls but no body answers the same. It is BSNL Malleswaram circle. I have also mailed them but no reponse. Kindly let us know how i can make the payment and reactivate the sim. It is post paid number. I am not able to get OTP sent by them as the sim is not registering on local network here and I cannot message or call in this number. If bsnl sends OTP through the email issue can be resolved. They should ideally have Live Chat options to handle customer care in better way
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BSNL

Customer service issue
Reported by GetHuman1342383
Oct 14th, 2018 - 2 mons ago
I have an issue with BSNL too
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Seen by 10 customers so far
Similar issue to 4 others
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Timeline
GetHuman1342383 started working on this issue
Oct 14th 11:47am