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BSNL Customer FAQ

Top Answers & How-to Guides

How do I Contact BSNL Customer Service?

The question we are asked most often is about how to talk to BSNL customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I track my BSNL complaint status?

Customers can check their BSNL complaint status by visiting the official BSNL website, where a section for grievances allows...

How can I apply for a new BSNL connection?

To apply for a new BSNL connection, customers can visit the official BSNL website, their nearest customer service center, or...
Ask any question you have about BSNL customer service, get an answer now.

Recent BSNL Customer Questions

How do I convert my bsnl prepaid to post paid connection with same number?

To convert your BSNL prepaid connection to a postpaid connection while retaining the same number, visit a nearby BSNL Customer Service Center. You'll need to fill out a application form and provide the required documentation, including identity proof and address proof. Once your request is processed, you will receive a new postpaid SIM. The transition usually entails a few formalities but typically takes a short time to complete.
Asked Sep 12, 2025 11:40 AM

Madhya Pradesh BSNL costomer care number

There is a link to the most up-to-date contact information right here on this page that you are viewing. Please refer to that link for the Madhya Pradesh BSNL customer care number.
Asked Dec 29, 2024 4:41 AM

मेरी सिम में VOLTE नहीं लिख कर आ रहा है।

यदि आपकी सिम में VoLTE का संकेत नहीं आ रहा है, तो यह सुनिश्चित करें कि आपका फोन VoLTE का समर्थन करता है और इसे सक्षम किया गया है। सेटिंग्स में जाकर मोबाइल नेटवर्क या सेलुलर नेटवर्क के सेक्शन में VoLTE विकल्प की जांच करें। यदि समस्या बनी रहती है, तो नेटवर्क सेटिंग्स को रीसेट करना या अपने उपकरण को पुनः चालू करना मदद कर सकता है।
Asked Dec 24, 2024 9:38 AM

मेरा बीएसएनल नंबर वैलिडिटी रिचार्ज नहीं करने के कारण बंद हो गया क्या करूं

आप अपने बीएसएनएल नंबर की वैलिडिटी को फिर से सक्रिय करने के लिए रिचार्ज कर सकते हैं। रिचार्ज को पूरा करने के बाद, आपका नंबर फिर से सक्रिय हो जाएगा। यदि आपने पहले से रिचार्ज किया है और फिर भी समस्या आ रही है, तो अपने नजदीकी बीएसएनएल सेवा केंद्र से संपर्क करें। संपर्क जानकारी इस पेज पर उपलब्ध है।
Asked Oct 19, 2024 8:14 AM

मेरा बीएसएनल नंबर बंद हो गया उसे चालू कैसे करें

बीएसएनएल नंबर चालू करने के लिए, आपको अपने नजदीकी बीएसएनल ग्राहक सेवा केंद्र पर जाना होगा। वहां, आवश्यक दस्तावेज जैसे कि पहचान पत्र और सिम कार्ड लेकर जाएं। केंद्र में मौजूद अधिकारी आपके नंबर को फिर से सक्रिय करने में मदद करेंगे। प्रक्रिया के दौरान, आपको कुछ शुल्क भी चुकाने पड़ सकते हैं।
Asked Oct 19, 2024 8:13 AM

Help me with my BSNL customer service issue

Plan Management

What should I do if I experience network issues with BSNL?

When facing network issues with BSNL, users can take several steps to troubleshoot the problem. First, check for local service...

Is BSNL available in rural areas?

BSNL is dedicated to delivering telecommunications in rural areas, having expanded its network to provide mobile, broadband,...

How can I change my BSNL plan?

To change a BSNL plan, customers can visit the official BSNL website for guidance, use the BSNL mobile app for easy access, or...

Can I convert my BSNL prepaid plan to postpaid?

Customers can convert a BSNL prepaid plan to a postpaid plan by visiting a BSNL customer service center or authorized retailer....

Account and Support

How can I track my BSNL complaint status?

Customers can check their BSNL complaint status by visiting the official BSNL website, where a section for grievances allows...

How can I apply for a new BSNL connection?

To apply for a new BSNL connection, customers can visit the official BSNL website, their nearest customer service center, or...

How do I cancel my BSNL subscription?

To cancel a BSNL subscription, customers should collect relevant account information and initiate the process through the...

What documents are required for a BSNL connection?

To acquire a BSNL connection, individuals must provide identity proof (like an Aadhaar card or passport) and address proof...

BSNL Services

Does BSNL offer international roaming services?

BSNL does provide international roaming services, allowing users to make calls, send messages, and access data abroad. They...

What are the different broadband plans offered by BSNL?

BSNL offers a range of broadband plans, including Fiber, ADSL, and VDSL, catering to varying budgets and usage needs. Fiber...

What services does BSNL provide?

BSNL offers a comprehensive range of telecommunications services including mobile telephony, broadband internet, and fixed-line...

What are the latest offers from BSNL?

BSNL frequently updates its offers, introducing a range of plans for mobile, broadband, and enterprise needs. Current options...

Billing and Payment

How do I recharge my BSNL mobile plan?

Recharging a BSNL mobile plan is easy and can be accomplished online via the BSNL website or app, or in person at authorized...

What payment methods does BSNL accept for bill payments?

BSNL provides multiple payment options including online payments through credit/debit cards and net banking on its website, as...

What is BSNL's policy on data rollover?

BSNL's data rollover policy is not uniform across all plans, allowing some prepaid and postpaid users to carry over unused...
We look to the BSNL issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
BSNL issues reported to GetHuman

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