My * series caught on fire. And then while it was being repsirwd, my loaner BMW was st...
GetHuman1371281's customer service issue with BMW from October 2018
Help with my BMW issue
Next: our robot will wait on hold for GetHuman1371281 to get a BMW rep on the line!
Always use the GetHuman Phone tocall BMW. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1371281 may need:
Name, Address, Phone number, Email, and Vehicle Identification Number
The issue in GetHuman1371281's own words
My * series caught on fire. And then while it was being repsirwd, my loaner BMW was stolen. I reported it to dealership and police. It was recovered. Now ther y will not return my car until i pay for asessed damages. To this date i have yet tohear back from Penny in loaner departmrnt. Thid has been extremely inconvenient and now that it is gettinbn g cold i cannot wait until i discover i have no car any longer. I am seeking legal. How can a recall repair for my vehicle bursting into flames while driving DC own road, leave me carless? This is unacceptable. I am asking for resolution and hopi g that i will get it. My vehicle is at BMW on Mc Neil Drive in Austin Tx.
GetHuman1371281 did not yet indicate what BMW should do to make this right.
I have an issue with BMW too
How GetHuman1371281 fixed the problem
We are waiting for GetHuman1371281 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.