I was in your restaurant In Huntington beach main street at * in the afternoon the serv...

GetHuman-tomgonz's customer service issue with BJ's Restaurants, Inc. from July 2018

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I was in your restaurant In Huntington beach main street at * in the afternoon the service was terrible and i will personally not be back. The staff was totally unprofessional. They were socializing in-between them selves .A lot of tables were dirty including my own. had to request for them to re wipe down my table.Also appetizers took extremely long and were cold when they got to the table.When addressed the issues to the manager he didn't care he just wrote it off. I feel that is the worst service i have gotten in my entire life.What is sad is that i have company luncheons and meetings at your west Covina store, Dos Lagos, corona , Pasadena California. I felt no-one cared or has any pride in the store starting with the manager and staff on a busy weekend you should have a staff that can handle the large quantity of customers with a good level of curtesy and professionalism. I hope that someone in management would change the operation of this restaurant.

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BJ's Restaurants, Inc.

Customer service issue
Reported by GetHuman-tomgonz
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 6 customers so far
Similar issue to 10 others
0 customers following this
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Name on the reservation

Timeline

GetHuman-tomgonz started working on this issue
Jul 9th, 2018 5:19pm
GetHuman-tomgonz indicated the issue is not fixed yet.
Jul 9th, 2018 5:19pm