BJ's Restaurants Customer Service

Phone Number & Contact Info

BJ's Restaurants's Best Phone Number

Toll-free·Calls Customer Service·Most popular BJ's Restaurants number·We talk to customer service for you·Skip the wait on hold·Call now

How do I talk to a live human at BJ's Restaurants?

A:Calling this BJ's Restaurants number should go right to a real human being You can also use our free service that can talk to BJ's Restaurants for you and report back.

Does BJ's Restaurants offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Thursday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for BJ's Restaurants below.

Let us call and talk to BJ's Restaurants for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this BJ's Restaurants phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this BJ's Restaurants number should go right to a real human being
Below are some clips we've found from BJ's Restaurants's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Welcome to BJ's Restaurants. Thank you for your call. We look forward to helping you. Please choose one of the following selections to be routed to the BJ's team member who can best serve you.
If you would like to speak to guest services, please press one.
If you would like to speak to team member relations, please press two."
Excerpt from a call with BJ's Restaurants
Saturday, May 18, 2024 1:49 PM

After you press 2

"If you would Thank you for calling your ethics and compliance hotline. All information you provide will be kept confidential.
To file a new report, please press one.
To follow-up on an existing report, please press two."
Excerpt from a call with BJ's Restaurants
Saturday, May 18, 2024 1:49 PM
In fact, much of this information on this page is superfluous because this BJ's Restaurants phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

BJ's Restaurants operates the call center for this 888-566-0060 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 162 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the BJ's Restaurants call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this BJ's Restaurants phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like BJ's Restaurants staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call BJ's Restaurants is Saturday. The most busy day to call is Thursday, which averages 388% more phone calls by comparison. Again, this is based on a sample of 162 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call BJ's Restaurants

In summation, the best day to call BJ's Restaurants is Wednesday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that BJ's Restaurants staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call BJ's Restaurants

If you have time to do a bit of reading before you call BJ's Restaurants, we recommend you read over some of our problem-specific articles.

What are the opening hours of BJ's Restaurants, Inc.?

The opening hours of BJ's Restaurants, Inc. may vary by location. Generally, most BJ's restaurants open at 11:00 am and close at 12:00 am from Sunday to Thursday. On Fridays and Saturdays, the closing time may extend until 1:00 am. However, it is advisable to check the specific hours of the nearest BJ's restaurant on their website or contact them directly for accurate and up-to-date information regarding opening and closing hours. Additionally, BJ's also offers online ordering and delivery services, which might have separate hours, allowing customers to enjoy their food from the comfort of their own homes.

What payment methods are accepted at BJ's restaurants?

At BJ's Restaurants, we strive to provide a seamless and convenient dining experience for our valued guests. To fulfill this purpose, we accept a variety of payment methods at all our restaurant locations. You can settle your bill using major credit cards such as Visa, MasterCard, American Express, and Discover. We also welcome payment through BJ's Restaurants gift cards, which make for a perfect gift for your loved ones. For added convenience, we accept Apple Pay and Google Pay, allowing you to make secure and swift transactions with your mobile devices. At BJ's, we prioritize your satisfaction and aim to accommodate your preferred payment method for a hassle-free dining experience.

Is BJ's Restaurants, Inc. a publicly-traded company?

Yes, BJ's Restaurants, Inc. is a publicly-traded company. It is currently listed on the NASDAQ stock exchange under the ticker symbol "BJRI." As a publicly-traded company, BJ's Restaurants, Inc. offers shares of its stock to the general public, allowing individuals and institutional investors to become shareholders. This enables investors to buy and sell shares of BJ's stock on the open market. Being publicly-traded also means that BJ's Restaurants, Inc. must adhere to certain regulatory requirements and provide regular financial reporting to shareholders and the Securities and Exchange Commission (SEC). Interested individuals can easily track the company's performance and financial health through various sources, such as stock market websites and financial news platforms.

Top BJ's Restaurants customer service problems

Click the link above to get answers to just about any BJ's Restaurants customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to BJ's Restaurants, and their purpose. Are any of these similar to the reason you are trying to call?
Complaint about restaurant visit: "I need to speak to somebody about the complaint about our service, our food, everything, and I don't think you guys are the people."
- From a call lasting 4m 43s , May 18, 2024 1:49 PM

More BJ's Restaurants Customer Service Contacts

There are of course other ways to contact BJ's Restaurants customer service besides the phone. Below we list the best ones, by medium.

BJ's Restaurants Customer Help Desk / Web Support - Customer Service
Online customer service support
As a last, sometimes only, resort- BJ's Restaurants customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is BJ's Restaurants's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BJ's Restaurants agent. This phone number is BJ's Restaurants's best phone number because 1,932 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-566-0060 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call BJ's Restaurants first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, BJ's Restaurants has 1 phone number. It's not always clear what is the best way to talk to BJ's Restaurants representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for BJ's Restaurants. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like BJ's Restaurants. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our free super-powered phone
  • Can talk to customer service for you
  • Can wait on hold for you
  • Automatically re-schedules if they're closed
  • Get a summary & transcript after
  • Easy to re-try if needed
  • Free and no account needed

Compare BJ's Restaurants Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!