Not able to access Zelle account to receive a monetary gift. Recently got a new phone...
GetHuman5556283's customer service issue with BB&T Bank from December 2020
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Name on the account, Billing address, Account holders birthday, Last 4 of SSN, and Full card number
The issue in GetHuman5556283's own words
Not able to access Zelle account to receive a monetary gift. Recently got a new phone, thought that might be the problem, so downloaded Zelle app. Entered all my information three times and was told there was a problem each time. Called Zelle customer support and was directed to go to BB&T online account. Went to BB&T online account and it showed no activity. Need help. What do I do now?
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