Avast removed £**.** from my account for services I don’t require, I don’t even own a p...

GetHuman-suzipith's customer service issue with Avast! from November 2019

Help with my Avast! issue
The issue in GetHuman-suzipith's own words
Avast removed £**.** from my account for services I don’t require, I don’t even own a pc at present, I’m furious. I demand a refund as this has left me in financial difficulty with my bank and caused a great deal of upset.

GetHuman-suzipith did not yet indicate what Avast! should do to make this right.

How GetHuman-suzipith fixed the problem
I informed avast via mail to refund my subscription fee as I was unaware it was being debited from my account and was annoyed, they responded swiftly and have promised to refund me and forwarded a confirmation email to this effect.
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Customer service issue
Reported by GetHuman-suzipith
Nov 4th, 2019 - a year ago
Fixed
GetHuman-suzipith shared how to fix
Seen by 5 customers so far
Similar issue to 2920 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-suzipith started working on this issue
Nov 4th, 2019 2:53pm
GetHuman-suzipith confirmed the issue is fixed. Hooray!
Nov 4th, 2019 7:10pm