hello : * i no longer have the computer when i was using avast software...

GetHuman-tornicel's customer service issue with Avast! from January 2019

Help with my Avast! issue
The issue in GetHuman-tornicel's own words
hello : * i no longer have the computer when i was using avast software, the gmail was *****@***.com i never signed for eft to take out **.** of my account. I'm collecting ssi, this is my groceries fund. I would appreciate a refund back to my account. thank you..
GetHuman-tornicel did not yet indicate what Avast! should do to make this right.
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How GetHuman-tornicel fixed the problem
I called my bank first to let them know there is an open case on my pending transactions. then i called the phone * on my statement and spoke to an representative, she told me the confirmation * for my case,then from there she processed the refund back into the same account. Sometimes we change our accounts, mine was still the same * keep in mind some older computers have no more update software from windows,so I was paying for this subscription, without using the computer.
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Avast!

Customer service issue
Reported by GetHuman-tornicel
Jan 15th, 2019 - 9 mons ago
I have an issue with Avast! too
Fixed
GetHuman-tornicel shared how to fix
Seen by 24 customers so far
Similar issue to 719 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman-tornicel started working on this issue
Jan 15th 2:53pm
GetHuman-tornicel confirmed the issue is fixed. Hooray!
Jan 18th 4:36pm