I just purchased Avast Pro Premium on December *, *-** for * years.*The problem is afte...

GetHuman1714836's customer service issue with Avast! from December 2018

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The issue in GetHuman1714836's own words
I just purchased Avast Pro Premium on December *, *-** for * years.*The problem is after I install the program, rather than the Premium operating it indicates the free edition is working and asks for additional money to once again buy the premium edition.**Although I have the activation code it does not work.**Please inform me how to activate the program I purchased. **This is one of the most frustrating activation experiences I have ever come across.**Thank you.
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Customer service issue
Reported by GetHuman1714836
Dec 8th, 2018 - 5 mons ago
I have an issue with Avast! too
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Seen by 2 customers so far
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GetHuman1714836 started working on this issue
Dec 8th, 2018 2:03am