I just purchased Avast Pro Premium on December *, *-** for * years.*The problem is afte...

GetHuman1714836's customer service issue with Avast! from December 2018

2 views
 | 
546 similar
 | 
0 following
Help with my Avast! issue
Next: our robot will wait on hold for GetHuman1714836 to get a Avast! rep on the line!
Always use the GetHuman Phone tocall Avast!. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1714836's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (5 mons ago)
First: share to improve GetHuman1714836's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1714836 may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman1714836's own words
I just purchased Avast Pro Premium on December *, *-** for * years.*The problem is after I install the program, rather than the Premium operating it indicates the free edition is working and asks for additional money to once again buy the premium edition.**Although I have the activation code it does not work.**Please inform me how to activate the program I purchased. **This is one of the most frustrating activation experiences I have ever come across.**Thank you.
GetHuman1714836 did not yet indicate what Avast! should do to make this right.
I have an issue with Avast! too
How GetHuman1714836 fixed the problem
We are waiting for GetHuman1714836 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Avast!'s attention and get better help faster. Tap below to get started.
Having Avast! issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1714836 fixes it.
This email address isn't valid

Avast!

Customer service issue
Reported by GetHuman1714836
Dec 8th, 2018 - 5 mons ago
I have an issue with Avast! too
Not resolved
Seen by 2 customers so far
Similar issue to 546 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1714836 started working on this issue
Dec 8th, 2018 2:03am