I recently shopped in your San Francisco store and signed up for your rewards program...

GetHuman-lynnjb's customer service issue with Athleta.com from December 2018

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The issue in GetHuman-lynnjb's own words
I was trying to enlist in your rewards program but your system was not working correctly. ... I recently shopped in your San Francisco store and signed up for your rewards program. For some strange reason the system would not accept my last name as being "valid" (weird) so I ended up registered as Lynn Blake. My email address was also entered incorrectly. **I need you to correct my last name to Blakeway.*My email address should be L*****@***.com**My rewards points need to be emailed to me.
Please correct the errors I noted in my email.
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Athleta.com

Your rewards program
Customer service issue
Reported by GetHuman-lynnjb
Dec 8th, 2018 - 6 mons ago
I have an issue with Athleta.com too
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Timeline
GetHuman-lynnjb started working on this issue
Dec 8th, 2018 1:20am