While installing ASUS GPU Tweak using the disk that came with, my computer will freeze midinstall. After this my computer will freeze after a minute from whenever I turn it on.
GetHuman-gmsyrein's customer service issue with Asus from July 2018
Help with my Asus issue
The issue in GetHuman-gmsyrein's own words
Install ASUS GPU Tweak and be able turn on my computer after. ... I was given a new computer as a gift and it came with two disks that I need and one of them is a ASUS GPU Tweak Speed Setup, however when I run the setup, my computer freezes after about thirty to sixty seconds. After my computer freezes, I have to manually hold the power button and after turning it back on, the computer freezes again. The computer will continue to freeze endlessly until I restart, and re-install Windows Ten, no-matter what the computer is doing. The computer can be shutting down and it will freeze on the Shutdown screen. I have tried making a restore point before installing, however after loading the restore point, the computer continues to freeze, even after the program was uninstalled due to the restore. Eventually the computer will start freezing before it even gets past the start screen (manufacture's logo with loading icon). It got to the point where I was unable to get to Advanced Options and Troubleshooting (It does not freeze while in Advanced Options). Currently I have not tried to install it due to the fact that it will freeze the computer and force me to reset Windows Ten.
I would have to reset Windows Ten for my computer to stop freezing.
Letting me know what is causing this and how to fix it (or if it can be fixed).
I have not been a customer for very long so I am new, and didn't know what to expect
I have tried only installing specific drivers, Installing everything required before installing ASUS GPU Tweak, spending three to four days trying to get my computer to work and figure out why it is and was freezing, spending seven hours and staying up until an hour before midnight with help trying to fix the issue, and a few more not listed.
I have an issue with Asus too
How GetHuman-gmsyrein fixed the problem
We are waiting for GetHuman-gmsyrein to fix the problem and share the solution with the rest of us customers.
Please help with my Asus issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.