Dear Asus, *** This is to bring to your notice that I Kishan Jaiswal has purcha...

GetHuman-kishansh's customer service issue with Asus from July 2018

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The issue in GetHuman-kishansh's own words
Dear Asus, *** This is to bring to your notice that I Kishan Jaiswal has purchased * A laptop ( Rog gaming series ) ***Model no. : GL***VM - FY**** (GL***VM) **Serial no. : H***CV**R********Purchased on : **-**-******Within * days I have faced a lot of technical issues..**The issues were like that :***- I'm unable to switch on my laptop**- Sometime the screen doesn't start **- after starting the laptop the power key indicates the light but the screen doesn't start **- it gets overheated during my working hours **** I'm being so sorry to inform you that I am very disappointed with the services provided by your company I have called your service provider for having some technical issues in my laptop...but she was unable to help me... ***By getting no honest response from your company i have file a legal complaint against your company in National consumer complaint forum...**This is my case I'd of that complain.. To can contact them.. ** Complain ID : ********Sir, I want a replacement of this laptop... Because it's not working *So please help me out...our else,** I have to take some legal action against your company... ***Thank u
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Asus

Customer service issue
Reported by GetHuman-kishansh
Jul 27th, 2018 - 10 mons ago
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GetHuman-kishansh started working on this issue
Jul 27th, 2018 12:45pm
GetHuman-kishansh indicated the issue is not fixed yet.
Jul 28th, 2018 4:52am