After * attempts, I still don't have a working phone! First attempt didn't get processe...

GetHuman5741866's Problem with a claim issue with Asurion from February 2021

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Before contacting them, items GetHuman5741866 may need:
Where was the device purchased, Billing address, Claim number, Account phone number, and Cell service provider
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Calling exactly when they open at 8am is probably your best shot at reducing your wait time
The issue in GetHuman5741866's own words
After * attempts, I still don't have a working phone! First attempt didn't get processed. The wrong phone was sent * times now. I have been dealing with this for * weeks and have lost a lot of money from being out of work dealing with technical assistance trying to start phones that will never work through Verizon. The phones you sent have a MEID number. The phone I need has a IEMI number. If this is not solved very quickly, Verizon will loose a ** year customer!!!

GetHuman5741866 did not yet indicate what Asurion should do to make this right.

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How Do I Recover My Asurion Password?What Do I Do If I'm Having a Problem with My Asurion Claim?How Do I Make a Claim with Asurion?
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Asurion

Problem with a claim issue
Reported by GetHuman5741866
Feb 11th, 2021 - 6 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 1061 others
0 customers following this

Timeline

GetHuman5741866 started working on this issue
Feb 11th 12:06am

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