We're sorry to hear about the issue with your replacement phone's touchscreen. Asurion offers a 12-month warranty on replacement devices. If your device is not functioning as expected, it may be a defect covered under this warranty. You should contact Asurion directly as soon as possible to report the problem and to arrange a return and replacement for the defective phone. They'll work with you to resolve the issue quickly.
Asked Mar 15, 2024 11:24 PM