STILL CANNOT GET ISSUE RESOLVED! I EVEN TRIED CALLING THEIR CUSTOMER SERVICE LINE WAITIED ON HOLD FOR HOUR BEFORE I HUNG UP ALL I NEED IS SOMEONE FROM ASURION TO SEND ME AN ACTUAL PRINTABLE RETURN LABEL SO I MAY USE THE WARRENTY I PAID FOR!!! I NEED TO SEND THIS PRODUCT BACK!!! VERY UNHAPPY RIGHT NOW ISSUE NOT RESOLVED!!!
GetHuman-punklexi's Problem with a claim issue with Asurion from December 2019
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The issue in GetHuman-punklexi's own words
I am now to the point where I AM BEGGING FOR SOMEONE TO RESOLVE THIS. I JUST NEED AN ACTUAL PRINTABLE RETURN LABEL SENT TO MY EMAIL SO I MAY RETURN THIS PRODUCT! ... I am waiting for a reply regarding the printable shipping label for my warranted product. I recieved an email stating that I had a printable label waiting to ship my product back. I have sent emails regarding the matter with only one response and no resolution for my issue at hand.
NO MATTER WHO I'VE CONTACTED VIA ONLINE CHAT OR EMAIL AND EVEN TRIED COMMUNICATING THROUGH PHONE CALL AND THIS ISSUE AT HAND STILL CANNOT SEEM TO BECOME RESOLVED!
I would greatly appreciate having a printed label sent to my email. I need one that is actually available. I recieved one already which I contacted someone via Email and still no response for a new return shipping label.
I PURCHASED WARRENTY THINKING THAT I WOULD BE COVERED FOR MY PRODUCT. I HAVE DONE EVERYTHING I COULD AS A PATIENT CUSTOMER TO WAIT FOR THIS TO BE RESOLVED. IVE WAITED PATIENTLY A LONG TIME TO HAVE A RESOLUTION FOR MY PROBLEM.
I have tried every form of communication to resolve this matter (Email, chat Feature, and calling the phone number). In my opinion at this point Asurion is falling short on The warranty that I paid for.
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