Greetings. How are you? I hope you are well. I filed a claim with Asurian more than...

GetHuman1691678's customer service issue with Asurion from December 2018

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Calling exactly when they open at 8am is probably your best shot at reducing your wait time
The issue in GetHuman1691678's own words
Greetings. How are you? I hope you are well. I filed a claim with Asurian more than a month ago, and I still do not have a replacement phone. Everytime that I check back, it says this: **Your equipment is placed on back order. When your equipment becomes available, Asurion will contact you to complete your claim.**You can also conveniently check your claim status online at**For any future visits, your Claim ID ********* and Wireless Number **********, will be required to access your claim information.**Thank you for allowing us to serve you.**Asurion*Your Technology Protection Company
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Customer service issue
Reported by GetHuman1691678
Dec 4th, 2018 - 2 mons ago
I have an issue with Asurion too
Not resolved
Seen by 1 customer so far
Similar issue to 1343 others
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GetHuman1691678 started working on this issue
Dec 4th, 2018 11:49pm