I spoke with an agent several weeks ago, he said my phone would qualify for a replaceme...

GetHuman-bukilake's customer service issue with Asurion from November 2018

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The issue in GetHuman-bukilake's own words
I spoke with an agent several weeks ago, he said my phone would qualify for a replacement phone, an I phone *. It took me a few days to return it because I went to Apple to make sure I could get my photos and contacts from the old phone. Asurion received my phone on Nov. **, but I have not received a replacement. I have e-mailed * or * times and spoke with a rep on the phone, no replies or answers. Help!!!!!
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Asurion

Customer service issue
Reported by GetHuman-bukilake
Nov 26th, 2018 - 10 mons ago
I have an issue with Asurion too
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GetHuman-bukilake started working on this issue
Nov 26th, 2018 2:33pm