Tried to process my claim said it’s ready to be paid for and shipped and keeps telling...

GetHuman762873's customer service issue with Asurion from June 2018

643 similar
0 following
Help with my Asurion issue
First: share to improve GetHuman762873's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman762873's next move: try calling Asurion again.
The best way to get your problem resolved is to tap the button below to start calling Asurion. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman762873 may need:
Where was the device purchased, Billing address, Claim number, Account phone number, and Cell service provider
Tip from another customer
Calling exactly when they open at 8am is probably your best shot at reducing your wait time
The issue in GetHuman762873's own words
Tried to process my claim said it’s ready to be paid for and shipped and keeps telling my their is an inconvenience I have called and they tell me my claim doesn’t match a phone number and I think that is ridiculous I need help processing this insurance claim
GetHuman762873 did not yet indicate what Asurion should do to make this right.
I have an issue with Asurion too
How GetHuman762873 fixed the problem
We are waiting for GetHuman762873 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Asurion's attention and get better help faster. Tap below to get started.
Having Asurion issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Asurion email you?
This email address isn't valid
Follow this issue
See how GetHuman762873 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman762873
Jun 8th, 2018 - 7 mons ago
I have an issue with Asurion too
Not resolved
Seen by 3 customers so far
Similar issue to 643 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman762873 started working on this issue
Jun 8th, 2018 1:08pm