Tried to process my claim said it’s ready to be paid for and shipped and keeps telling...

GetHuman762873's customer service issue with Asurion from June 2018

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Where was the device purchased, Billing address, Claim number, Account phone number, and Cell service provider
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The issue in GetHuman762873's own words
Tried to process my claim said it’s ready to be paid for and shipped and keeps telling my their is an inconvenience I have called and they tell me my claim doesn’t match a phone number and I think that is ridiculous I need help processing this insurance claim
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Asurion

Customer service issue
Reported by GetHuman762873
Jun 8th, 2018 - 4 mons ago
I have an issue with Asurion too
Not resolved
Seen by 3 customers so far
Similar issue to 643 others
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Timeline
GetHuman762873 started working on this issue
Jun 8th 1:08pm