I cant find my claim ID and it says my email is wrong

GetHuman-bnbs's customer service issue with Asurion from June 2018

454 similar
0 following
Help with my Asurion issue
First: share to improve GetHuman-bnbs's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bnbs's next move: call Asurion.
The best way to get your problem resolved is to tap the button below to start calling Asurion. We will check on you later to see if it's fixed or needs to be escalated.
Tip from another customer
Calling exactly when they open at 8am is probably your best shot at reducing your wait time
The issue in GetHuman-bnbs's own words
The problem: I cant find my claim ID and it says my email is wrong
GetHuman-bnbs did not yet indicate what Asurion should do to make this right.
I have an issue with Asurion too
How GetHuman-bnbs fixed the problem
We are waiting for GetHuman-bnbs to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Asurion's attention and get better help faster. Tap below to get started.
Having Asurion issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Asurion email you?
This email address isn't valid
Follow this issue
See how GetHuman-bnbs fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-bnbs
Jun 4th, 2018 - 6 mons ago
I have an issue with Asurion too
Not resolved
Seen by 19 customers so far
Similar issue to 454 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Where was the device purchased
Billing address
Claim number
Account phone number
Cell service provider
GetHuman-bnbs started working on this issue
Jun 4th 6:25pm