Someone used my phone when I was in the hospital and were able to change my code to unl...

GetHuman-loribray's customer service issue with Assurance Wireless from January 2019

2 views
 | 
4568 similar
 | 
0 following
Help with my Assurance Wireless issue
First: share to improve GetHuman-loribray's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-loribray's next move: call Assurance Wireless.
The best way to get your problem resolved is to tap the button below to start calling Assurance Wireless. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-loribray may need:
Name on the account, Phone number, Billing address, and Last 4 of SSN
The issue in GetHuman-loribray's own words
Someone used my phone when I was in the hospital and were able to change my code to unlock my phone and change it my number is ***-***-**** my name is Lori Knowles I don't know if they were also able to change my pin number which was ******, can you please help me out with this? Right now the phone is currently off while it's charging, if you need to contact me you can call or text me on ***-***-**** thank you
GetHuman-loribray did not yet indicate what Assurance Wireless should do to make this right.
I have an issue with Assurance Wireless too
How GetHuman-loribray fixed the problem
We are waiting for GetHuman-loribray to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Assurance Wireless's attention and get better help faster. Tap below to get started.
Having Assurance Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-loribray fixes it.
This email address isn't valid

Assurance Wireless

Customer service issue
Reported by GetHuman-loribray
Jan 26th, 2019 - 3 mons ago
I have an issue with Assurance Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 4568 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-loribray started working on this issue
Jan 26th 12:00pm