I had my cell phone swapped about a month ago because my battery was defective and I wa...

GetHuman-notenuff's customer service issue with Assurance Wireless from November 2018

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The issue in GetHuman-notenuff's own words
I had my cell phone swapped about a month ago because my battery was defective and I was supposed to send the defective phone back. well I was never given an address to send the phone to and I just received a text saying if you guys don't get the phone back by today my service will be suspended. I will send the phone back today as soon as you guys send me a mailing address to send it to. my number is ***-***-****
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Assurance Wireless

Customer service issue
Reported by GetHuman-notenuff
Nov 2nd, 2018 - a mon ago
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Seen by 5 customers so far
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Timeline
GetHuman-notenuff started working on this issue
Nov 2nd 12:04pm
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Nov 2nd 12:04pm